Contact Us

 *** Due to limited staff and high call volume, wait times can exceed 15 minutes. Please be patient or utilize our parts look up on this site, checking order status by logging into your account or emailing us your requests. Thank you.
 
Parts Look Up:
Please utilize our Parts look up to see break downs of your mower and/or engine to find parts you are needing. The brands on the parts look up are the only brands we can look up if you call. If your brand is not listed, we will not be able to help you via phone or email.
 
**Please note that if you are looking for a Kawasaki Engine or Kawasaki Part for a John Deere or Club Car, we CANNOT help you look it up or verify that it will work. John Deere and Club Car have exclusive rights to the engines they put on their equipment. You must contact a John Deere or Club Car dealer.
 
Please be aware that engine parts are different than lawn mower parts. If you are looking for an engine part, please have your engine information such as Model, Spec, Type and Code. For mower parts (blades, wheels, spindles, etc) have your mower model and serial number ready. Without this information, we CANNOT help you.
 
Hours: Monday through Friday 9am-5pm CST
1-877-654-7737 option #2
parts@psep.biz
 
Customer Service:
For questions regarding billing, incorrect shipments, shipping quotes, and order status, or to place a phone order, please contact customer service.
 
Due to high volumes of packages for UPS and Postal, please allow 4-5 business days before calling on the status of an order. It gives us time to process your order, pull, package and ship. UPS and US Postal do send out emails with tracking numbers once the package has shipped out.

 

Hours: Monday through Friday 9am-3pm CST
1-877-654-7737 Option #4
info@psep.biz